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Privacy Policy

Effective Date: August 27, 2024

 

ProKeeping, LLC ("we", "our", or "us") operates the ProKeeping, LLC. mobile application ("App"). This privacy policy explains how we collect, use, and protect personal information of users ("you" or "users") who use our App.

Information We Collect:

We may collect the following types of information:

  • Personal Information: When you register or use our App, we may collect personal information such as your name, email address, company information, and other identifying details.

  • Service Information: We collect data related to the services you schedule and track through our App, including types of services, dates, and locations.

  • Usage Data: We may collect non-personal information about how you interact with the App, such as device type, IP address, browser type, and usage statistics

How We Use Your Information

We use your information to:

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  • Provide and improve the App's functionality.

  • Enable property managers and vendors to book and track services.

  • Communicate with you regarding updates, changes, or necessary information related to your use of the App.

  • Analyze usage patterns to enhance user experience.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

 

  • Vendors and Service Providers: To fulfill the services requested through the App (e.g., scheduling, tracking services, or communication between property managers and vendors).

  • Legal Authorities: If required by law or to protect the rights, property, or safety of our users or ProKeeping, Inc.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

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  • Access, update, or delete your personal information by contacting us at app@goprokeeping.com.

  • Opt-out of marketing communications by following the unsubscribe instructions provided in the communication.

  • Request the deletion of your account and personal data at any time.

Data Retention:

We retain your personal information only for as long as necessary to provide services or comply with legal obligations. Once your data is no longer needed, it will be securely deleted.

Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance user experience, gather usage data, and improve the App’s functionality. You can manage or block cookies through your device settings.

Children’s Privacy

Our App is not intended for children under 13, and we do not knowingly collect personal information from children. If we learn we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the updated policy on the App and/or sending an email.

Contact Us

If you have any questions or concerns regarding this privacy policy, please contact us at:

Email: office@goprokeeping.com

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